In terms of governance, 67.7 per cent said "online public access to city finances has reduced corruption", according to the survey. The Abu Dhabi government has rolled out measures to help companies and individuals deal with the impact of the pandemic through financial relief packages, the reduction of various government fees, granting easier access to financing and promoting start-ups. In terms of the use of tech in health and safety, 83.8 per cent of residents in the UAE capital said booking medical appointments online has improved access to healthcare, while 86.2 per cent said CCTV cameras made them feel safer. In terms of mobility, 64.5 per cent said car-sharing apps have reduced traffic in the city.įor work opportunities, 77.5 per cent said online services provided by the city made it easier to start a new business, while 77.4 per cent agreed that online job postings made it easier to find work. The findings reflect how technology is playing a role in the Covid-19 era in a way that is likely to remain after the pandemic, IMD said. Respondents from 109 countries were surveyed in April and May this year on the technological provisions of their city across five key areas: health and safety, mobility, activities, opportunities and governance. This is the second edition of the IMD-SUTD Smart City Index Report. The Smart City Index ranks cities based on economic and technological data, as well as by their citizens’ perceptions of how “smart” their cities are. The IMD released the 2020 Smart City Index collaboration with Singapore University for Technology and Design (SUTD). Smart cities are not the solution, but technology helps." “Those with better technology manage the pandemic better. "We cannot ignore the impact of Covid,” IMD Professor Arturo Bris said. Abu Dhabi and Dubai led the Middle East region for the second consecutive year in a global ranking of smart cities – outpacing advanced urban hubs like Tokyo and Beijing – in the use of technology to improve the quality of life for residents.Ību Dhabi jumped 14 spots to rank 42nd among 109 cities in the 2020 Smart City Index by The Institute for Management Development (IMD), just ahead of Dubai, which climbed two positions to 43, according to the Swiss academic institute.
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